Lemuria Sanctuaries Privacy Policy

Last updated: February 2026

Lemuria Sanctuaries (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information with transparency, integrity, and care.

This Privacy Policy explains how we collect, use, process, and protect your information when you visit www.lemuriasanctuaries.com, apply for a retreat, or communicate with us.

1. Who We Are

Lemuria Sanctuaries is an international retreat experience based in Seychelles.

For any privacy-related questions, you may contact us at:

Email: hello@lemuriasanctuaries.com

2. Information We Collect

A. Information You Provide Directly

When you:

  • Apply for a retreat
  • Subscribe to our newsletter
  • Contact us via email or WhatsApp
  • Complete preparation or intention forms

We may collect:

  • Full name
  • Email address
  • Phone number
  • Country of residence
  • Personal reflections or intentions you voluntarily share
  • Payment information (processed securely by third parties)

B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent
  • Referring website
  • General geographic region

This information is collected via cookies and analytics tools (see Section 8).

3. How We Use Your Information

We use your data to:

  • Process and manage retreat applications
  • Communicate logistics and updates
  • Send preparation materials
  • Provide retreat-related support
  • Send newsletters (only if you opt in)
  • Improve our website and advertising performance
  • Comply with legal obligations

We do not sell, rent, or trade your personal information.

4. Legal Basis for Processing (GDPR)

If you are located in the European Union or United Kingdom, we process your personal data under the following legal bases:

  • Your consent
  • Performance of a contract (retreat booking)
  • Legitimate business interests
  • Legal compliance

You may withdraw your consent at any time by contacting us.

5. Meta Pixel & Advertising

We use Meta technologies (including the Meta Pixel) on our website.

This allows us to:

  • Measure the effectiveness of our Facebook and Instagram ads
  • Show relevant advertisements to people who have visited our website
  • Understand user interactions with our site

Meta may collect or receive information from our website and use that data in accordance with its own privacy policy.

You can manage your ad preferences directly through your Facebook or Instagram account settings.

6. Google Analytics

We use Google Analytics to understand how visitors interact with our website.

Google Analytics collects information such as:

  • Pages visited
  • Time spent on the site
  • Device type
  • General location (not precise address)

This data is anonymized and used for performance optimization and improvement.

You can opt out of Google Analytics tracking by using browser extensions provided by Google.

7. WhatsApp Communication

If you contact us via WhatsApp:

  • Your phone number and messages will be visible to us
  • Conversations are used solely for communication and retreat coordination
  • We do not use WhatsApp data for marketing without explicit consent

WhatsApp is operated by Meta Platforms, Inc. and may process data according to its own privacy policy.

8. Cookies

Our website uses cookies and similar technologies to:

  • Improve functionality
  • Analyze website performance
  • Support advertising campaigns

You may disable cookies through your browser settings.
Some website features may not function properly without cookies.

9. Payments

Payments are processed through secure third-party payment providers (such as Stripe or similar platforms).

We do not store full credit card information on our servers.

Please refer to the payment provider’s privacy policy for details on how they process payment data.

10. Sensitive or Personal Retreat Information

If you choose to share personal reflections, emotional experiences, or spiritual intentions:

  • This information is treated confidentially
  • It is used only to support your retreat experience
  • It is never sold or publicly shared

We do not request medical diagnoses unless voluntarily provided.

11. Data Retention

We retain personal information only as long as necessary:

  • For retreat coordination
  • For legal and accounting purposes
  • For marketing communications (if subscribed)

You may request deletion of your data at any time.

12. International Data Transfers

As we operate internationally, your data may be processed outside your country of residence.

Where required, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

13. Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Restrict or object to processing
  • Withdraw consent
  • Request data portability

To exercise these rights, contact:
hello@lemuriasanctuaries.com

14. Third-Party Platforms

Our website may link to external platforms including:

  • Instagram
  • Facebook
  • WhatsApp

We are not responsible for the privacy practices of third-party websites.

15. Children’s Privacy

Our retreats are intended for adults.
We do not knowingly collect personal data from individuals under 18 years old.

16. Updates to This Policy

We may update this Privacy Policy occasionally.
The most current version will always be available on our website.

17. Contact

For any privacy-related inquiries:

Lemuria Sanctuaries
Email: hello@lemuriasanctuaries.com